Designing the entire solution for your organization's technology ecosystem takes skills beyond that of a particular software application.  Solutions have so many capabilities in this era that determining not only which functions of a software the business should use, but how to utilize them, is a critical step taken at the very beginning of the project and then refined throughout.  The right person in the Solution Architect role will have extensive experience implementing software applications, a good network and awareness of complimentary tools available in the market, and industry experience to tell you what other manufacturing, distribution, or life sciences companies like you do in similar situations.